Arrival & hotel basics

💡 Key card dies at noon on departure day — arrange late checkout BEFORE midday (ask pricing a day ahead)

💡 Check-in comes with a welcome drink and an info envelope including the resort map — keep it

💡 No lifts in the room blocks — ask for a ground floor room if stairs are hard

💡 The main buggy loops anticlockwise only: kids club/Turquoise → arena → fountain pool → beach & à la cartes → main pool → lobby; switch buggies at the Rixy Club stop for the Aqua side

💡 Free WiFi everywhere (browsing only); ATM (CIB) at the main entrance

💡 Airport is ~10-15 min; guests report ~$15 for a minibus taxi

💡 Concierge for luggage: dial 666

💡 Visiting friends from outside pay an entry fee per the hotel price list