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Services
Spa, WhatsApp butler, check-in small print.
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Anjana Spa▶ Turkish-style spa — sauna free, treatments paid 💸 Partly included 📅 Book ahead 🕐 10:00–20:00
💸Steam/sauna access included; ALL massages, hammam and beauty treatments cost extra (officially listed as paid)
📅Book treatments at the spa desk
🕐10:00–20:00
🧒16+ only
📍Spa building
💡 There's a separate Ladies' Spa with a women-only indoor pool and Moroccan bath (treatments also paid)
🛡 Compiled from official resort documents and recent guest reports · page
ROBS — WhatsApp butler▶ Rixos Online Butler Service — the resort on WhatsApp ✓ Included 📅 Book ahead
📅Ask reception to add you on your first day
📍Set up at reception
💡 Repeat guests call this the single best hack: daily program, à la carte booking help, extra minibar refills, any issue — all on WhatsApp
💡 There's also a hotel WhatsApp group with daily events and booking windows
🛡 Compiled from official resort documents and recent guest reports · page
Minibar & room basics▶ 22-item minibar refilled daily — free ✓ Included
📍In your room
💡 Refilled once a day free; want more? Message ROBS
💡 Minibar items are for in-room consumption; room-to-room calls are free (dial 5 + room number)
💡 Laundry: about $15 for a full bag; never pay cash for extras — sign the check, settle at checkout
🛡 Compiled from official resort documents and recent guest reports · page
Arrival & hotel basics▶ Check-in 14:00, checkout 12:00 — and the small print ✓ Included
📍Reception
💡 Key card dies at noon on departure day — arrange late checkout BEFORE midday (ask pricing a day ahead)
💡 Check-in comes with a welcome drink and an info envelope including the resort map — keep it
💡 No lifts in the room blocks — ask for a ground floor room if stairs are hard
💡 The main buggy loops anticlockwise only: kids club/Turquoise → arena → fountain pool → beach & à la cartes → main pool → lobby; switch buggies at the Rixy Club stop for the Aqua side
💡 Free WiFi everywhere (browsing only); ATM (CIB) at the main entrance
💡 Airport is ~10-15 min; guests report ~$15 for a minibus taxi
💡 Concierge for luggage: dial 666
💡 Visiting friends from outside pay an entry fee per the hotel price list
🛡 Compiled from official resort documents and recent guest reports · page
Rixos Sharm El Sheikh (sister hotel)▶ Stay at one, enjoy both — free bus every 15 minutes ✓ Included 📅 Book ahead 🕐 Bus every 15 min from the beach stop near People's: 08:00–24:00
📅À la cartes there book through the same system; ask guest relations
🕐Bus every 15 min from the beach stop near People's: 08:00–24:00
🧒Sister hotel is adults-only 18+ (confirmed from its current listing) — kids stay at Rixy Club, they're not allowed over there
📍Bus stop on the beach next to People's restaurant
💡 Doubles your à la carte options — combine with Rixy's evening session for a proper adults' night out
🛡 Compiled from official resort documents and recent guest reports · page
📱 All of this offline — searchable, with walking directions. The inStay app, September 2026.